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Information that you share with us

These are data that we obtain directly from you and information that you enter or submit on Viega websites and microsites, such as:

  • Contact data (for example telephone number, email address)
  • Address and payment data
  • Access details for portals and applications (for example, user name and password)
  • News, newsletter subscription, participation in events

This is data that we obtain directly from you and information that you enter on Viega websites. Some information is required (and this is indicated) and other information is optional.

This is data that we obtain directly from you and information that you enter on Viega websites. Some information is required (and this is indicated) and other information is optional.

  • Access data

    In Viega applications that require you to register, we have to obtain and process personal data from you to use as your access data.

    Category

    For example:

    • User name
    • Login email adress
    • Password

     

    Disclosure

    Your access details cannot be obtained by third parties. We will not disclose these data to third parties under any circumstances.

    Storage period

    We delete these data when you delete your user account.

    Legal basis

    The legal basis for processing these personal data is a contractual relationship with you (Article 6 (1) (b) GDPR).

  • Required data in applications

    We need certain information from you in order to be able to provide our services.

    Category

    For example:

    • First name, last name
    • Address
    • Email address

     

    Storage period

    We delete these data when you delete your user account.

    Legal basis

    The legal basis for processing these personal data is a contractual relationship with you (Article 6 (1) (b) GDPR).

  • Optional data in Viega applications

    In addition to the required data, you can also enter additional information which will improve the service you receive and allow us to offer you appropriate conditions, for example.

    Category

    For example:

    • Business email address and telephone number
    • Addresses
    • Photos

     

    Disclosure

    We will only disclose your optional information to third parties if we need to do this in order to fulfil the contract and provide the services.

    Privacy

    You can withdraw most of your optional information at any time by deleting the relevant details in your profile.

    Storage period

    If you delete the data, they are removed from the application. We delete all these data at the latest when you delete your user account.

    Legal basis

    The legal basis for processing these personal data is a contractual relationship with you (Article 6 (1) (b) GDPR).

  • Data we obtain when you contact us

    If you contact us voluntarily by email, via a contact form or a service form or by phone, we process your data in order to handle your enquiry.

    Category

    For example:

    • First name, last name
    • Email address
    • Telephone number

     

    Disclosure

    We will only disclose your optional information to third parties if we need to in order to process your enquiry.

    Storage period

    We delete the data that we obtain under these circumstances when we no longer need to store it or, in the case of statutory retention requirements, we restrict the processing of the data.

    Legal basis

    The legal basis for processing these personal data is our and your legitimate interest in an adequate response to your enquiry (Article 6 (1) (f) GDPR).

  • Data we obtain from your feedback

    If you provide us with feedback voluntarily or as part of one of our surveys, we process your data for the purpose of completing the survey and of evaluating and, if necessary, implementing your feedback.

    If necessary, we may obtain separate consent from you to your data being processed as part of a survey.

    Storage period

    We store these data until your user account is deleted, unless you have consented to the data being processed afterwards.

    Legal basis

    The legal basis for processing these personal data is either your consent (Article 6 (1) (a) GDPR) or a contractual relationship with you (Article 6 (1) (b) GDPR).

  • Data we obtain from your orders

    If you send us orders voluntarily, we process your data for the purpose of managing and evaluating the order.

    Storage period

    We store these data until they have fulfilled their purpose, unless you have consented to the data being processed afterwards or we are obliged by law to archive the data.

    Legal basis

    The legal basis for processing these personal data is either a contractual relationship with you (Article 6 (1) (b) GDPR) or a legal obligation (Article 6 (1) (c) GDPR).

  • Data from participant lists

    If you take part in Viega events, we process your data for the purpose of providing you with information and evaluating your data.

    In the context of a participant list, we will obtain separate consent from you to publish your data, for example to pass it on to other participants.

    Storage period

    We store these data until they have fulfilled their purpose, unless you have consented to the data being processed afterwards or we are obliged by law to archive the data.

    Legal basis

    The legal basis for processing these personal data is either your separate consent (Article 6 (1) (a) GDPR) or a contractual relationship with you (Article 6 (1) (b) GDPR).

  • Data from CCTV monitoring

    When you enter our site, you will be informed that certain areas are monitored by CCTV.

    You can find more information at CCTV monitoring.

    Storage period

    We store these data for up to 72 hours and only evaluate them in the event of a crime or damage being suspected.

    Legal basis

    The legal basis for processing these personal data is our legitimate interest (Article 6 (1) (f) GDPR).

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